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Cegedim Rx has been working closely with customers in Scotland to deliver a number of new and improved functions in its Pharmacy Manager PMR. This includes the Universal Claims Framework, which is available now for all Pharmacy Manager users without any restrictions or tie-in.

Product Manager Martin Jones explains, “We are committed to delivering process efficiencies to help Scottish Pharmacy secure a better balance between the supply and services functions of Scotland’s service led contract. We have streamlined and further integrated a number of processes to help improve the delivery of services. This work includes the introduction of the Universal Claim Framework, which embeds the services workflow for pharmacy services in the PMR as standard functionality and provides a consistent workflow for claiming payments.”

The company has also delivered a number of efficiency improvements to their Pharmacy Manager PMR standard functionality, simplifying and speeding up processes that pharmacists have fed back as time-consuming. An example of this is the endorsing functionality that now allows users to amend an endorsement after it has been printed. In addition, an integrated electronic CD register will provide significant time savings for those sites dispensing substantial numbers of CDs, particularly methadone services.

Martin continues, “Users have previously had to search for, find and edit a prescription to allow them to re-endorse. We understand this was considerably time consuming. Now they can simply scan a prescription and click to enter the endorsement options. This improved efficiency is saving pharmacies an incredible amount of time which can now be better spent on service delivery and patient engagement.”

Cegedim Rx, who sponsored the Working in Partnership award at the recent Scottish Pharmacist Awards are keen to lead by example and work closely in partnership with Community Pharmacies across Scotland to deliver innovative healthcare technology.

Martin concludes, “Our vision is clear, we want to work with customers to deliver products and solutions that precisely match their needs, but that also expedite improvements in care and outcomes. This starts with innovating our Pharmacy Manager PMR and we are fast delivering new and improved functionality to achieve this.”


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